Home / Shipping Policy

All items are shipped via a quality shipper- USPS or FedEx- in good packaging to ensure your order arrives presentable, safe, and edible. Non-Frozen items will be sent USPS or FedEx ground and will arrive between 5-10 business days/ Please email us before placing an order if you would like expedited shipping so we can be sure to handle it especially for you. Expedited shipping will cost more depending where you live. 

Our goal is always to have the fastest processing of your orders as possible, which means our goal is that most orders will go out the day after they are received. Orders placed on Friday after 9 am Pacific Time will be shipped out on Monday. 

Frozen Shipping: 

Frozen products are generally shipped separately by 3-day air, packed with dry ice, and special packaging, all of these details are included in the price listed in the item listing. Frozen Savings: If you are in Oregon, Washington, Idaho, Colorado, Nevada, Montana, or California we can ship FedEx Ground depending on time of year and temperature. Please give us a call at 541-752-0460 to inquire about savings. Please Note: FedEx Ground shipping is not guaranteed by FedEx to arrive on time, we will not be able to grant a refund unless we receive credit back from FedEx first. 

We send out all frozen orders with a signature required. If you request not to have a signature associated with your order Sunset Valley Organics can not guarantee timely delivery, or accurate delivery. 

Frozen orders are shipped on Mondays and Thursdays to ensure as much as possible timely deliveries. 

International Shipping:

Canada: We are happy to announce we now are able to ship to canada! Additional shipping charge of $49.99 will be added to your order. 

Customers outside of The United States and Canada: We are unable to ship to some countries because of import/export restrictions. Please email us at sunsetvalleyorganics@gmail.com to see if we are able to ship to you. International orders placed via email will be invoiced via Paypal. 

Shipping Accuracy:

Check your address carefully! Sunset Valley Organics reserves the right to make corrections to addresses, and to limit refunds and replacements if an address error is made.